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Policies & Security
Thank you for
visiting and placing your orders with Uniport Industries. We have done everything
possible to ensure the privacy and security of your information and transactions.
Your credit card number and other personal data is treated with the highest standards
of security and confidentiality. Secure
Shopping
Orders placed on our site are encrypted using SSL technology, so please be assured
that your transactions and credit card information protected. With SSL technology,
information transmitted over the Internet can be trusted to be view by our server
only.
Your Privacy Online
At Uniport Industries, we are
committed to ensuring our customer's privacy. We DO NOT sell or exchange
names, or any other information about our online customers, with third parties.
During the ordering
process it is necessary for us to place a small
cookie on your computer. This is the way we can collect all your purchases,
total them and transmit to the server at one time (in our shopping cart). Otherwise,
you'd have to select, purchase and pay for each item one-by-one. It is necessary
for you to have your
browser set to allow cookies or our shopping cart will not be able to
recognize your selected purchases.
When obtaining information
from you, we adhere to a simple, common sense principle: we ask for only the information
we need to provide the service you've requested. For example, to send your order,
we need an address. If you'd like to subscribe to one of our periodic e-mail newsletters,
we need an e-mail address. And if you choose to purchase something, we need a
credit card number.As a visitor to www.uniportind.com, our website automatically
recognizes your Internet service provider, but you cannot be identified as an
individual. For customers who make a purchase at Uniport Industries, we do keep
track of information volunteered during the order process; however, this information
remains confidential. In an effort to offer you the best - and most current -
shopping opportunities, we may contact you with news about new products, services
and show. If, for any reason, you would like to be taken off our email list, please
contact us via email at removefromlist@uniportind.com. Guarantee
If any item is
found to be defective, it will be replaced. Uniport must be contacted
via email for
a Return Authorization Number before defective merchandise may be returned. Unwanted
purchases are not returnable.
Can I order if I
live outside of the United States?
If you live outside the
U.S., we will process your order and advise you of the international shipping
charges.
When will my order ship?
If in stock, your order
ships within one (1) week. Backorders ship within four (4) weeks. If you wish
to cancel your backorder, please contact us via email at cancelorder@uniportind.com.
How can I find
out about the status of my order?
Email our Customer Service department
at customerservice@uniportind.com. Please include your company
name, last name and billing zip code to aid in locating your new order. Our representatives
are available from 9:00 AM to 5:00 PM (EST), 5 days a week, Monday - Friday. A
final note: The
Web is an evolving medium. Should we need to change our privacy policy at some
point in the future, we will post the changes before they take effect.
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